Rockstar Hotels

FREQUENTLY ASKED QUESTIONS

WHAT IS ROCKSTAR HOTELS?

For travelers that expect more than just an accommodation, the RockStar Hotels portfolio presents an extraordinary experience that connects like minded travelers with like minded properties.
Our properties are meticulously appraised and formally invited to join the exclusive RockStar portfolio as accommodations that go beyond the bounds of simply being a resting place between international adventures.

What are the benefits of booking with RockStar Hotels?

With an exceptional history and a unique richness attributed to each and every property selected for RockStar’s global portfolio, travelers are awarded a unique experience through our hotels unmistakable ability and undeniable appeal to present an experience that is elegant, exciting and nothing short of impressive.

How do you pick the hotels that are listed?

RockStar’s most experienced members visit hotels with a long history in hospitality, vetting properties that provide unique experiences and the full-faceted services that our travelers expect and seek.

Do room rates include tax and service charge?

Yes, the room rates you see online when you book will include detailed charges.

Why is there more than one rate for the same room type?

Rates will vary based on the room type offered, i.e., suite, king-sized bed, etc.

How and when do I pay for my reservation?

We accept all major credit cards.

Where can I check my booking details and status?

You can check the status of your booking and any additional details concerning your reservation online at RockStar Hotels.

What is your cancellation policy? How can I cancel my booking?

You can conveniently cancel your booking online within 48 hours of making your reservation.

How can I change my reservation?

You can make changes to your reservation online at the RockStar Hotels website.

How do I extend my stay? How do I shorten my stay?

To extend or shorten your reservation, or to make any other additional changes, you may do so online at the RockStar Hotels website

Where can I review a hotel?

You can review your stay at any of our vetted properties by visiting the Trip Advisor website

Does RockStar Hotels require a security deposit?

No, we do not require a security deposit when you book.

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ABOUT COMPANY

For travelers that expect more than just an accommodation, the RockStar portfolio presents an extraordinary experience that connects like minded travelers with like minded properties.

Have any questions?

Contact us today

1.844.577(7744)